VERTEX began in 1995 as a full-service environmental engineering and consulting firm, and over the next few years, expanded its capabilities into other service niches and into construction consulting and management for Sureties. VERTEX is now an industry leader in forensic & litigation consulting, engineering, construction and environmental services with about $50 Million in revenue in 2013 across five ‘verticals’. It’s a familiar story in professional services: a company follows an upward growth curve, adding skills and services to meet the demands of clients and take advantage of new marketing opportunities. So, why do professional services firms need to look at their organization as they experience rapid growth? VERTEX’s Jeffrey Picard, President, speaks about this topic with the Environmental Business Journal.
Top Reasons to Evaluate Company Structure During Rapid Growth
Maintain Responsiveness
VERTEX’s value proposition includes being highly responsive to our clients. As an AEC firm, we are only as good as our last project so the ability to respond immediately to our clients’ challenges is imperative. VERTEX aims to exceed clients’ expectations in everything we do.
Offer Integrated Services
VERTEX services customers from many industry types including real estate owners and institutions, developers, insurance companies, sureties, bankers, law firms, architects and construction companies. In order to reduce subcontractors and offer turn-key solutions, VERTEX takes a customer-centric perspective when structuring our team of professionals on every account.
Provide Solutions Focused Perspective
Perhaps most important, successful AEC firms provide a true business solution for our customers’ technical challenges. VERTEX’s account management teams work collaboratively on projects, providing clients with seamless solutions across the timeline of their challenge. The account management team often includes engineers, construction managers and specialists, environmental experts, IT and Accounting professionals. VERTEX also has niche specialties such as legionella experts, fire/arson investigators, PEs with multiple disciplines, and rope access engineers to name a few.
VERTEX’s integration efforts have paid off considerably. Revenue has grown at a 30%+ rate over the years with 85% repeat clients.
The Author
Jeffrey Picard
Chief Strategy Officer, Board Member
Jeffrey Picard is the co-founder and Chief Strategy Officer of The Vertex Companies, LLC. and has been responsible for management, operations, strategy, philanthropic initiatives and business development roles and responsibilities since VERTEX’s inception in 1995.